Toyota Announces Voluntary Recalls

26 January 2011

As a result of customer feedback in other markets worldwide, Toyota GB today announced it would recall a number of its Toyota Avensis and Lexus IS 250 models in the UK to carry out modifications to their fuel systems.

It is working with the Vehicle and Operator Services Agency (VOSA) to contact registered owners and keepers by letter to advise them of the procedure for taking their vehicle to an authorised Toyota or Lexus repairer for the necessary repair work to be done.

Toyota Avensis
The issue affecting certain Avensis 2.0-litre and 2.4-litre petrol engine models, produced between July 2000 and September 2008, is related to potential concerns with the fuel system. The first concern is related to the fuel pipe, where small cracks can potentially develop after a long period of time. The second concern is related to potential insufficient tightening of the fuel pump check valve. In the worst case, these issues may cause fuel to leak.

There have been no reports of accidents related to this condition. No complaints related to this issue have been reported in the UK.

The repair involves replacing the fuel pipe and the fuel pump check valve. The job will take approximately two to four and a half hours to complete, at no cost to the customer.

Approximately 15,500 UK registered Avensis vehicles are affected by this recall.

Lexus IS 250
The issue affecting certain Lexus IS 250 petrol engine models, produced between August 2007 and February 2009, is related to the fuel pressure sensor. Due to possible insufficient tightening, the fuel pressure sensor could loosen and in very rare cases fuel could leak.

There have been no reports of accidents related to this condition.

The repair involves retightening the fuel pressure sensor. If the fuel is leaking, the repair will involve replacing the fuel pressure sensor gasket. The job will take approximately one hour to complete, or three hours if the gasket needs to be replaced, at no cost to the customer.

Approximately 3,100 UK registered Lexus IS 250 vehicles are affected by this recall.

Jon Williams, Managing Director of Toyota GB PLC, said, “We are committed to putting the customer first and have a total focus on the quality of all our products. We will liaise with our customers to carry out the repair procedures as efficiently as possible, with minimal disruption.”

ENDS

Download this release as a PDF below

Toyota Announces Voluntary Recalls

Media enquiries

Please click here to see the press contacts at Toyota (GB):

Show Press Contacts

For further information, please contact:

David Rogers

07825 280608 or by email at david.rogers@tgb.toyota.co.uk

General, alternative fuels and mobility media enquiries

David Crouch

07909 900 085 or by email at david.crouch@tgb.toyota.co.uk

General, fleet and motorsport media enquiries

Please understand that our press team only deal with enquiries from media representatives.

Toyota and Lexus Press Releases

To receive all Toyota and Lexus press information, please select the box below.


To update your profile type in your email address and press return. MailChimp will then send you an email confirming your details and you will then have the opportunity of amending your details.

* indicates required
All Toyota/Lexus News