TOYOTA ROADSIDE ASSISTANCE ARRIVES FIRST IN WHICH? CUSTOMER SURVEY

No one wants to be left stranded on the roadside by a breakdown, but if the worst does happen, it’s Toyota Roadside Assistance members who can expect the fastest and best service. That’s the conclusion of a recent survey by the consumer organisation Which?

The programme gained the highest rating among the services offered by 12 manufacturers covered by the Which? 2020 Car Survey, earning it Recommended Provider status.

The results were calculated from the personal feedback from more than 7,500 respondents, all of whom had contacted a breakdown service within the last 12 months. Toyota owners reported an average response time of 39 minutes to a call-out, which was unmatched by any other brand. They also gave the highest overall customer score of 89 per cent, confirming they were the happiest with their service.

Toyota Roadside Assistance is provided free for one year on all new vehicles from Toyota’s passenger car range.  More information about the scheme and how existing Toyota owners can renew their cover is available at www.toyota.co.uk.

ENDS

Toyota Press Team

For further information, please contact one of the following:
James Clark on 01737 367919 or by e-mail at james.clark@tgb.toyota.co.uk
General media enquiries
Erica Haddon on 01737 367308 or by e-mail at erica.haddon@tgb.toyota.co.uk
General media enquiries
David Rogers on 01737 367224 or by email at david.rogers@tgb.toyota.co.uk
General, alternative fuels and mobility media enquiries
David Crouch on 01737367505 or by email at david.crouch@tgb.toyota.co.uk
General, fleet and motorsport media enquiries

Images

    Images are copyright free for editorial purposes only
  • Toyota Roadside Assistance Arrives First in Which? Customer Survey

    Dimensions:456px x 204px
    Size:32 KB