Luigi Ksawery Luca’
President and Managing Director,
Toyota (GB) PLC
Luigi Ksawery Luca’ took up the position of President and Managing Director of Toyota (GB) on 1 January 2026, succeeding Scott Thompson.
Corporate Biographies Press Releases on Toyota Media Site
Corporate Biographies
Richard Balshaw
Director, Corporate Services,
Toyota (GB) PLC
Richard Balshaw was appointed to the new role of Director, Corporate Services on 1 July 2026.
This follows his return to Toyota (GB) in 2024 to take up the position of Director, Strategy, Business Transformation and People. (click on portrait for full biography)
Chris Hayes
Director, Products and Services,
Toyota (GB) PLC
Chris Hayes was appointed Director of the new Products and Services Division on 1 July 2026.
Previously, Hayes was Director of the Lexus Division from 2022. During his tenure, Lexus UK recorded three successive years of record sales volume and share. (click on portrait for full biography).
Emma Johnson
Director, Brand and Customer Experience, Toyota (GB) PLC
Emma Johnson was appointed Director of the new Brand and Customer Experience division on 1 July 2026.
She had previously served as Director, Marketing, a role she took up in February 2025 on her return to Toyota (GB) after three years on assignment as Senior Manager, Digital Strategy, at Toyota Motor Europe. (click on portrait for full biography)
Rob McKendrick
Director, Lexus Division
Toyota (GB) PLC
Rob McKendrick was appointed Director of the Lexus Division on 1 July 2026, having held the position of Director, Customer Services, since January 2023. (click on portrait for full biography)
