Toyota has registered a recall today with the Vehicle and Operator Services Agency (VOSA) for some of its Yaris and Verso-S models. It has taken the measure in line with its established zero-tolerance approach on quality issues or concerns affecting its vehicles.
The recall affects 5,409 UK-registered third-generation Yaris models and the Verso-S mini-MPV, built between November 2010 and March 2012.
Toyota has diagnosed a problem in the coil wire used in a relay within the electric power steering system. This wire may have been stored without the correct humidity control during the manufacturing process. Moisture absorbed by the wire may condense and form droplets on some of the relay terminals. This could lead to a short circuit, prompting the steering system’s control module to suspend power assistance.
Should the problem occur, drivers will experience heavier steering feel, particularly at low speed. A beeping sound will be heard and a warning light will show on the instrument panel.
The vehicles affected
Worldwide the issue affects approximately 174,000 vehicles. Of these, 5,409 have been registered in the UK.
Toyota has received four reports of the problem occurring in the UK. It has had no reports of any accidents or injuries related to the issue.
All the vehicles affected by this issue are being recalled so that the electric power steering’s electronic control unit (ECU) can be replaced.
Vehicle owners will be contacted by Toyota GB within the coming weeks by post and asked to make an appointment to bring their car to their nearest Toyota centre, in accordance with VOSA guidelines. The work will take between one and two hours to complete and will be carried out free of charge.
Customers can check whether their vehicle is affected using a registration look-up function in the owners section of the main Toyota website (www.toyota.co.uk).
If owners require additional information, or do not have access to the internet, they can contact Toyota Customer Relations on 0800 1388744 or 01737 367600.