Toyota Roadside Assistance Arrives First in Which? Customer Survey

29 June 2020

No one wants to be left stranded on the roadside by a breakdown, but if the worst does happen, it’s Toyota Roadside Assistance members who can expect the fastest and best service. That’s the conclusion of a recent survey by the consumer organisation Which?

The programme gained the highest rating among the services offered by 12 manufacturers covered by the Which? 2020 Car Survey, earning it Recommended Provider status.

The results were calculated from the personal feedback from more than 7,500 respondents, all of whom had contacted a breakdown service within the last 12 months. Toyota owners reported an average response time of 39 minutes to a call-out, which was unmatched by any other brand. They also gave the highest overall customer score of 89 per cent, confirming they were the happiest with their service.

Toyota Roadside Assistance is provided free for one year on all new vehicles from Toyota’s passenger car range.  More information about the scheme and how existing Toyota owners can renew their cover is available at www.toyota.co.uk.

ENDS

Download this release as a PDF below

Toyota Roadside Assistance Arrives First in Which? Customer Survey

Images

Images are copyright free for editorial purposes only

Media enquiries

Please click here to see the press contacts at Toyota (GB):

Show Press Contacts

For further information, please contact:

James Clark

01737 367919 / 07885 776664 or by e-mail at james.clark@tgb.toyota.co.uk

General media enquiries

David Rogers

01737 367224 / 07825 280608 or by email at david.rogers@tgb.toyota.co.uk

General, alternative fuels and mobility media enquiries

David Crouch

01737367505 / 07909 900 085 or by email at david.crouch@tgb.toyota.co.uk

General, fleet and motorsport media enquiries

Please understand that our press team only deal with enquiries from media representatives.

Toyota and Lexus Press Releases

To receive all Toyota and Lexus press information, please select the box below.


To update your profile type in your email address and press return. MailChimp will then send you an email confirming your details and you will then have the opportunity of amending your details.

* indicates required
All Toyota/Lexus News