Toyota stars in What Car? Reliability Survey

29 September 2022

Toyota is the UK’s most reliable volume car brand, according to the 2022 What Car? Reliability Survey. Achieving an overall score of 97.2 per cent, it was second overall, its performance only bettered by its sister, premium brand Lexus.

The current RAV4 Hybrid was the top-rated Toyota, achieving an “almost faultless” performance to take first place in the large SUV class and fifth place in the survey overall. Just two per cent of owners reported having had a problem with their vehicle; for those who did, repairs were made within a day and cost on average less than £50.

Aygo also excelled as the number model one among value and small cars with a 99.1 per cent rating, while the final generation Auris claimed a share of the top honours for family cars with the Lexus CT 200h (99.3 per cent).

The survey by the consumer champion and car-buying platform took into account the real-world experiences of almost 25,000 UK drivers of cars up to five years old. The respondents reported whether they had experienced any problems with their vehicle, how long repairs took to complete and the eventual bill for the work done.

Commenting on the joint success of Toyota and Lexus, Steve Huntingford, What Car? Editor, said: “That means whether you choose a premium priced or affordable model, you can expect the same exemplary standard of reliability.”

Toyota’s all-round reliability is supported by a manufacturer’s warranty of up to 10 years. This comprises an initial three-year manufacturer warranty, followed by up to a further seven years of service-activated warranty.

For the first three years of the car’s life, owners can have it serviced at a place of their choice. When the new car warranty period expires, they can then benefit from an additional 12 months (or 10,000 miles) warranty when their vehicle receives a qualifying service at an authorised Toyota workshop. The warranty is provided at no extra cost, up to a limit of 10 years/100,000 miles. Terms and conditions apply; full details are available at


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Toyota stars in What Car? Reliability Survey


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RAV4 Hybrid the top-rated Toyota in WhatCar? survey

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